Delivery of orders on Tunisia
Delivery from D+1
Whatever the delivery method chosen, at the carrier’s park or at the address of your choice, you will receive your parcel at most within 2 working days (excluding weekends and holidays) following the day of your order.
This delivery period includes the preparation time of your order, shipping and delivery by the carrier delivery services.
Delivery by different carriers depending on the destination:
Your package will be delivered at your request by different carriers all over Tunisia, you will only have to confirm the full name of the recipient, your address and your phone number (a mobile number available). You will receive your package at the address indicated. Shipping costs are charged once per order, regardless of the number of items included in your order.
The delivery costs are fixed by the carriers according to the destination and the weight (lower than 7 DT per parcel not exceeding the 23 kilo)
Time of delivery
Our carrier ensures deliveries between 8h and 18h. (Outside Ramadan and Summer timetable)
IMPORTANT : In periods of high activity (Ramadan, Aid, ..) our carrier may experience delays in delivery, even in case of severe weather or disruption of transport and traffic conditions.
To follow the status of your delivery, we invite you to call directly the customer services of our carriers.
Preservation and transportation of products
Orders are prepared by us in our workshops. We pay particular attention to the packaging of your purchases, to ensure the maintenance of an ideal temperature until delivery.
The quality and freshness of Madame SAKKA Pastry products remain intact.
Edit a delivery
For any modification of your order (billing address, delivery address, delivery date …), please contact our Internet Customer Service by email or phone no later than 2 days before the desired delivery date.